Two heads are better than one
Because every project is different, Fläkt Woods has created a very different team of specialists, who are committed to providing precise advice and guidance for consultants in the HVAC Industry.
The support offered by this team will perfectly match application specialist and product solution to each consultant’s requirements. Fläkt Woods have a broad range of product solutions and, for each application, a specification engineer who knows every product. Having listened to the views of its customers, the company has brought together a solutions team to work with all customer categories: engineering consulting practices, design and build construction/contractors, facilities management companies, energy savings and Environment Agencies, as well as City Councils and the education, health, pharmaceuticals, retail and leisure sectors. The Innovations Team has been formed to offer advice and assistance on everything from energy saving solutions, controlled climate, heat recovery, heat transfer, and Computational Fluid Dynamics (CFD), to fans in fire safety.
Deborah Travers, Fan Specification Engineer, Innovations Team, Fläkt Woods – Midlands, says: “While some in the industry think one box fits all, we believe that, for projects to excel technically, every aspect of our customers’ requirements should be addressed by a team of application-specific experts. Our projects are diverse, so we aim for bespoke solutions to fit customers’ needs individually, taking advice from experienced professionals – not just one, but several – who work together as a dynamic team.”
This new approach is being welcomed by regional consultants and demonstrates how an Innovation Team can utilise their combined skills to respond more efficiently to Consultants’ total needs.