Now available from Rinnai, the UK leader of hydrogen ready energy efficient hot water heating systems and units, are comprehensive service plans for all appliances at new and existing sites. The Rinnai Service Plans start from as little as £25 per month.

Also, Rinnai has announced that, after an extensive testing and verification process, its current Sensei N Series range is ‘Hydrogen ready’ now for the proposed initial supply of hydrogen blends fed through the existing gas infrastructure. The Sensei N Series can by powered by a blend of up to 30% hydrogen and the company is in advanced development of units which can handle the complete hydrogen gas supply.

Rinnai’s N Series range of hot water heating units and systems have recently been passed as fully certified to the new UKCA standard, the successor to the CE mark. The company is one of the first in the heating & hot water industry to have gained this official recognition.

UK Conformity Assessed (UKCA) marking is a certification mark that indicates conformity with the applicable requirements for products sold within Great Britain. UKCA marking became part of UK law on “exit day”, from the EU on 31 January 2020.

UKCA marking has become mandatory following the end of the Brexit transition period although until 1 January 2022 the CE mark is accepted as a valid alternative. This news closely follows the announcement by Rinnai that, after an extensive testing and verification process, its N Series product range is ‘Hydrogen ready’ for the proposed initial supply of natural gas and hydrogen blends fed through the existing gas infrastructure.

Continuous and limitless flows of hot water are vital to any site and sustained interruptions can have serious consequences. The Rinnai appliance service plans aim to give end users peace of mind in knowing that, in the unlikely event of a problem, help is instantly and readily available to site.

The Rinnai Service Plans include:

  • Annual Service – to ensure that the hot water heating system is working at maximum efficiency. This will ensure lower costs and a longer working life from the Rinnai appliance.
  • A “Call Out Service in the unlikely event of a breakdown where an engineer maybe required. One will get to site as soon as possible.
  • System Inspection – to review and offer advice to achieve full compliance to all current legislation.

Says Rinnai Operations Director Chris Goggin, “We are offering our end user customers Service Plans for their peace of mind in knowing that, in the unlikely event of a problem, they have an instant answer and action.

“All our inspections and remedial works are carried out by Gas Safe registered engineers. It is a legal requirement for the obvious safety reasons that all works carried out on a gas fired appliance or system must be done by a fully qualified and registered gas engineer.

“The Rinnai range of hot water heating products are manufactured to the highest possible quality standards which ensures a long working life. Our reliability and commitment to customer service excellence is the industry standard.”

On sites where a service contract is already in place, full training – free of any charge – is offered to the service agents, whether that be new or refresher training, to ensure that hot water is always running.

The company makes 2 million water heaters each year and manufactures a further 10 million gas appliances every year, which are distributed globally. All are manufactured to ISO 9001 and ISO14001 certified.

Backed with extensive warranties and fully qualified service teams, Rinnai is the first choice for continuous flow hot water, providing the most energy and economically efficient solution by using individual or multiple manifolded appliances.

“Rinnai employ innovative manufacturing and testing techniques to deliver unparalleled levels of safety, comfort and efficiency. With the Rinnai Continuous Flow Hot Water System, you will never run out of hot water,” adds Chris Goggin.




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