PACAIR celebrates fifteen years of value added customer service

PACAIR, the bespoke design and air conditioning supplier and Mitsubishi Electric Value-Added Reseller (VAR), has now been supporting customers with value added services for 15 years.

With the same commitment to quality, exceptional customer support and careful eye for detail that the Mitsubishi Electric brand is famous for, PACAIR is a trusted partner, helping its customers with design and technical support for the manufacturer’s entire range of air conditioning and heating systems, as well as advanced controls.

PACAIR prides itself on offering bespoke, tailored system design and quality technical support for its customers, from the early stages of project conception through to completion. Over the past 15 years, PACAIR has developed an outstanding reputation for first-class levels of customer service, working closely with customers to understand their needs and design individually tailored solutions to meet every brief.

“PACAIR brings a customer-focused mentality to its business which is something we really value,” explained Michelle Coombe, Deputy Divisional Manager at Mitsubishi Electric. “As a result, the partnership has grown stronger over the years that we have been working with PACAIR, and we look forward to continuing to grow together.”

Since beginning trading in 2004, PACAIR has evolved and developed its range of expertise, and now offers design services nationwide across the commercial, leisure, retail and high-end residential sectors.  Headquartered in Hemel Hempstead, the company has built an experienced team covering all aspects from initial design to final commissioning.

“We are delighted to have been working with Mitsubishi Electric over the last 15 years to provide innovative, energy efficient solutions to our customers,” commented Nigel Palmer, PACAIR Managing Director, “Through our strong relationship, we are able to offer customers a world-class brand enhanced by the bespoke design, customer support and technical expertise of our staff.”

Both PACAIR and Mitsubishi Electric are committed to providing energy efficient, cost effective systems which fill the demand for reliable heating and cooling, while meeting environmental standards and creating comfortable living and working environments for today and into the future.

For more information on PACAIR’s solutions, visit

You might also like