Pipe Center and Climate Center has completed the roll out of its new, streamlined product range as part of a £7 million stock investment. The company wants to ensure immediate availability of key product lines across the branch network, as part of a strategic plan to be the number one distributor in the market.
The recent roll out into the larger Slough, Basildon and London City branches means all 51 combined Pipe Center and Climate Center branches will now stock a core range of between 1,000 and 1,500 core products, depending on geographical demands. Each product has been selected based on an extensive review of customer and employee feedback together with research of buying patterns to ensure Pipe Center and Climate Center has the depth of stock that customers need on a daily basis.
Andy Wighton, managing director, Pipe Center and Climate Center, said: “This is the biggest overhaul of the business in the past 10 years making us famous for pipes, fittings and valves. We have developed a core range of installation products which covers various application requirements and installation methods, from soldering through to press fitting – all of which are commonly found on any construction and maintenance project.
“By making sure all combined branches have the right levels of stock for every single product in this core range, we will be able to improve efficiency and reduce the time our customers need to spend in branch – giving customers what they want when they want it.”