Luxury hotel group water supply contract is first for UK market

A groundbreaking national water supply contract has been signed by Malmaison and Hotel du Vin and Anglian Water Business.

The contract, brokered by Inprova Energy, is the first UK-wide, single-contract, multi-site deal to leverage the benefits of upcoming market reform. The deal covers Malmaison and Hotel du Vin’s entire UK portfolio of 33 luxury boutique hotels, and is set to see annual savings rise to more than £75,000 when the market opens in April 2017.

Savings will be made through a combination of lower tariffs, consolidated billing and a range of efficiency measures; from energy audits to the installation of automated meter reading (AMR) devices in every hotel.

Peter Gaskell, Business Account Team Manager for Anglian Water Business, said: “We were able to identify clear savings and increased efficiencies for Malmaison and Hotel du Vin sites nationally. Our Active Water Management service will ensure substantial savings throughout the chain, while our consolidated billing and outstanding customer service will mean improved efficiencies, added value and a simplified process.”

Paul Garratt, Director of Accounts at Inprova Energy, said: “We recommended Anglian Water Business (AWB) to Malmaison and Hotel du Vin  after an extensive six-way competitive tender process. This resulted in an innovative contract by AWB that is now delivering both tariff savings and dramatically improved value and service levels across their growing UK portfolio of distinctive hotels. We are confident that further cost savings will be identified through a range of water efficiency measures built into the contract.”

Gary Hall, Finance Director at Malmaison and Hotel du Vin, commented: “The utilities market in the UK, and water services in particular, has historically proven to be a difficult sector in which to gain economies of scale through multi-site contracts. Our partnership with Anglian Water Business and Inprova Energy allows us to benefit not only from an improved financial position, but streamlines the administrative burden needed to manage the disparate accounts.”

Businesses in Scotland have benefited from a de-regulated water market since 2008. From April next year, all non-household sites in England will be able to negotiate new arrangements for their water and wastewater supplies.

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