Investment in the latest test technology is helping a leading electrical maintenance company to boost its services for customers by improving the working efficiencies of its nationwide team of PAT engineers.
The Essex-based Project Solver Ltd., a specialist safety testing and compliance company, has recently equipped its portable appliance testing (PAT) team with the latest Seaward Apollo 600 electrical safety testers as part of company moves to utilise the latest technology available.
The new Apollo 600 tester incorporates all of the electrical tests recommended by the IET Code of Practice for the in service inspection and testing of electrical equipment, and also includes an integral digital camera so that visual images of appliances can be saved against test results for fully traceable records.
Established by a management team with a combined experience of over 150 years in the building services industry, Project Solver is NICEIC registered and provides a range of technical FM services to ensure that customers remain compliant with workplace safety regulations and standards.
Included alongside electrical installation inspections, thermal imaging checks, UPS maintenance and other assurance work is a portable appliance testing service that is designed to ensure that all electrical equipment on a client’s premises remains completely safe for staff and building users.
As an example, one of Project Solver’s longest established clients is the famous London Eye attraction. Here the company carries out regular electrical installation condition checks and safety testing on all appliances including office equipment, maintenance tools, catering and cleaning appliances. The periodic testing ensures that the venue’s electrical safety standards and test certificates are maintained and up to date.
Overall, Project Solver test engineers carry out around 1 million portable appliance tests each year for clients in a range of sectors including healthcare, financial services, education, public buildings, government offices, distribution centres and commercial outlets.
In addition to PAT work, Project Solver engineers also use the versatility of the Apollo 600 to check and record details of other workplace safety inspections, including the condition of emergency lighting and fixed appliances.
Seaward’s PATGuard 3 software enables the test results of individual electrical items to be automatically logged against ID numbers and photos for comprehensive and fully traceable records and safety audits.
The Project Solver regional PAT teams carry out risk assessments and electrical testing at client premises before sending the test results electronically to head office for compilation into full test reports.
The reports and test certificates are held in a secure web-based client portal, allowing remote access for downloading and outputting purposes by client contract managers often responsible for the safety of a number of different sites.
As a result of adopting a fully integrated inspection, testing and results recording process, the company claims that test times have been reduced and test processes streamlined so that the overall value of their service to customers has been considerably improved.
Stephen Laccohee, compliance health and safety manager at Project Solver Ltd., said: “Our whole service focus is built around the needs of our customers.
“Electrical safety testing is our core service, but the versatility of the Apollo 600 means we have been able to extend the range of safety work we undertake for clients and maintain a central record keeping database for different types of equipment and checks.
“Working smarter with the new Apollo test technology has significantly enhanced our productivity and means we can provide an all in one solution for many different workplace health, safety and building maintenance tasks.
“As a result we enjoy very high customer retention rates which in turn has provided the platform for consistent business growth.”