Aggreko stepped into the breach to prevent a top West Midlands tourist destination from having to close due to loss of power during the height of its lucrative summer season.
The company’s Nuneaton service centre received an emergency call from the Black Country Living Museum in Dudley following a major outage caused by a broken cable. Without power, the museum’s cafes, ancillary buildings and the Bottle & Glass Inn, a traditional Black Country pub on the site, would have been unable to remain open to the public.
The Aggreko team specified two generators – a 100kVA and a 30kVA – to restore power to the site and everything was dispatched, installed and the museum was operating normally by the end of the day of the call.
Neil Ashton, sales engineer for Aggreko, said: “Our Nuneaton team has vast experience in handling emergency situations, which meant we were able to get the equipment in place and ensure everything was up and running quickly for the museum.
“The Black Country Living Museum is an important attraction in the West Midlands and as the power outage occurred right in the middle of the school holidays and at the height of the busy tourist season, closing for even one day would have been very costly, not to mention the disappointment for the visitors.”
Hamish Wood, assistant director, operations, at the Black Country Living Museum, added: “We were obviously delighted at the way the Aggreko team stepped in to quickly and efficiently bring about a resolution to the power problem and make sure we were able to be open for business as usual during such an important time for the museum.”